Privacy Statement 

This privacy statement discloses the privacy practices for DiamondSphinx.com. We are committed to protecting your privacy and encourage you to periodically review this page to be informed of how we protect the information you disclose to us.


DiamondSphinx.com is committed to providing the best value for our customers while providing the finest customer service possible. To achieve our goal, we ask you to provide certain information that allows us to process your order and assist you in obtaining exactly what you want. Your security and protection is a top priority at DiamondSphinx.com. We use the latest technology (128-bit SSL encryption) to insure that your confidential information remains confidential.

Information Collection and Use
DiamondSphinx.com is the sole owner of the information collected on this site. We will not sell, share or rent this information to others in ways different from what is disclosed in this statement. DiamondSphinx.com collects information from our users at several different points on our website.

Information automatically collected
We collect certain technical information when you link to DiamondSphinx.com such as the version of your operating system, the browser type and the IP address of the place you found us. This information is for our statistical research and helps us determine usage and traffic patterns to improve our website and provide you with the latest technology. We use cookies (a small file that tells us that you have been on our website) to track the effectiveness of advertising campaigns.

Cookies
A cookie is a piece of data stored on the user's hard drive containing information about the user. Usage of a cookie from our site is in no way linked to any personally identifiable information. Cookies enable us to track and target the interests of our users in the aggregate by analyzing popular areas and products to enhance future experiences on our site.

Usage Tracking
DiamondSphinx.com's database tracks the traffic throughout our site. This information is used to compile overall statistics and is not recorded at an individual level. This includes IP (Internet Protocol) addresses, browser type, ISP (Internet Service Provider), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user's movement in the aggregate. The statistics help us decide which products and services best serve our members and guests.

Membership
When you make a purchase on our site, you automatically become a member of our prestigious DiamondSphinx.com Club. From time to time we will send you special offers.

Order
We request information from the user on our order form when making a purchase. Here is where a user must provide their contact information, like name and shipping address, and financial information, like credit card number and expiration date. This information is used for billing purposes and to fill the customer's order. If we have difficulty processing an order, this contact information is used to communicate with the customer.

Security
DiamondSphinx.com takes every precaution to protect our users' information. When users submit sensitive information via our website, your information is protected both online and off-line.
When our registration/order form asks users to enter sensitive information (such as credit card number and/or social security number), that information is encrypted and is protected with the best encryption software in the industry - Secure Socket Layers 128bit. While on a secure page, such as our order form, a lock icon appears on the bottom of your web browser. When you are not on a secure page, no lock icon will appear.

While we use SSL encryption to protect sensitive information (like your credit card information) online, we also do everything in our power to protect user information off-line. All of our users' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. Furthermore, ALL employees are fully informed about our security and privacy practices and updated as new policies are added or revised. They are regularly notified and/or reminded about the importance we place on privacy, and what they can do to ensure that our customers' information is protected. Finally, the servers that we store personally identifiable information on are kept in a secure environment under restricted access.

Information you give us
Information is collected from several places on our website. This information is collected in order to process and fulfill your order. In order to improve our service, we may share certain information with DiamondSphinx.com partners. Under no circumstances will DiamondSphinx.com sell or rent this information to any outside company or organization.

DiamondSphinx.com gives you access to third party partners to provide you with certain services that are detailed below. DiamondSphinx.com will provide that third party with your transaction information and then that third party will collect additional information if needed to provide you with the requested service. These third parties are not allowed to use personally identifiable information except for the purpose of providing these services.
We use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.

Links
This website contains links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy policy applies solely to information collected by DiamondSphinx.com.

Opt-Out
Our users are given the opportunity to 'opt-out' of having their information used for purposes not directly related to our site at the point where we ask for the information. For example, if you'll receive an email from us containing advertising material, you will find a link to 'opt-out' your email from our distribution list.

Policy Changes We may from time to time change our privacy policy. These changes will be posted on our web site for your convenience. We recommend that you check the privacy policy from time to time, in order to stay up to date.

This privacy statement discloses the privacy practices for DiamondSphinx.com. We are committed to protecting your privacy and encourage you to periodically review this page to be informed of how we protect the information you disclose to us.

For any questions please contact us via email at cutomerservice@diamondsphinx.com 

Displayed inventory may be slightly inaccurate due to system delays.
All prices are subject to change without prior notice.
DiamondSphinx.com shall not be held responsible for any inaccuracies or typographical errors on this web site.

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