What is your return policy?
What are the shipping charges?
Do you ship overseas?
Where are you located?
What kind payment methods do you accept?
I can't find the diamond I was looking for, what can I do?
How can I be sure that my order has been accepted?
Is it safe to use my credit card?
When will I receive my order?
Why is my credit card not been accepted?
How long are you in the diamond business?
How can I measure my ring size?
What is your return policy?
Shopping at DiamondSphinx.com is risk free. Our products are of the highest quality, and we are confident that upon receipt of your merchandise you'll be more than satisfied. However, if for any reason you are not satisfied, you can return the item in its original condition within 30 days of the day of delivery for a full refund or an exchange minus shipping and handling. Our returning policy is that simple, click here to learn more.
What are the shipping charges?
DiamondSphinx.com offers FREE, safe and guaranteed shipping to anywhere in the world, click here to learn more.
Do you ship overseas?
DiamondSphinx.com ships worldwide to anywhere you are, click here to learn more.
Where are you located?
DiamondSphinx.com is located at the Diamond Exchange of Israel, Diamond Tower, Betzalel 54, Ramat-Gan, Israel.
What kind payment methods do you accept?
DiamondSphinx.com accepts the following:
Credit Cards - Visa, MasterCard and Diners cards.
Wire Transfers - You'll get an extra 2.5% discount on any item
To learn more, click here.
I can't find the diamond I was looking for, what can I do?
You can email us your request to info@diamondsphinx.com and we'll do the best we can to find the diamond you were looking for. we will email you back in 24 hours.
How can I be sure that my order has been accepted?
Immediately after your purchase at DiamondSphinx.com, you will receive an email with details of your order status.
Is it safe to use my credit card?
Your security and protection is a top priority at DiamondSphinx.com. Your information is protected both online and offline. To ensure that your confidential information remains confidential, we use the latest technology - 128-bit SSL encryption.
When will I receive my order?
Delivery time is usually between 3-5 business days from the time your package leaves our warehouse.
Why is my credit card not been accepted?
Most likely, you selected a credit card type that is different from the card number you entered. For instance, you might have selected Visa as your credit card type and then accidentally entered the credit card number from your MasterCard. You also may have mistyped your credit card number, expiration date and/or cvv2 number. Please make sure you entered your card information correctly and try again. If you still have trouble, please call us Toll Free between 9:30-17:30 Israel time or email us at orders@diamondsphinx.com and we will help you complete your order.
How long are you in the diamond business?
The owner of DiamondSphinx.com, who is its acting executive, has over 28 years of experience in the diamond manufacturing business. He is an active member in the Israeli Diamond Exchange, which is one of the most productive, full of life diamond centers in the world.
Buyers, traders and more, come here from all over the world to buy and sell diamonds.
Being a member of the Israeli Diamond Exchange gives its member an international recognition and license to trade diamonds at all of the diamond trade centers spread all over the world.
To learn more about us, click here.
How can I measure my ring size?
In the following link you may find a detailed explanation on how to measure your ring size and some tips for measuring. click here for details.
|
